Friendly Flight Passenger Advisor - Ottoville, OH, United States - Horizon Group
Description
Convenience, comfort, and efficiency - these are the key criteria that set our clients apart from their low-cost flight competitors.
This applies not only to the flight itself, but also to the travel planning and booking process. This is where you come in as a passenger consultant (m/f/d). Our client is a consortium of several airlines.Your tasks will include:
- You will be the direct point of contact (m/f/d) for customers who want to book their trip
- You will answer all questions about destinations, entry formalities, transfer times, and of course, seats and onboard service via telephone and email
- You will coordinate flight times, offer special rates, or calculate the number of bonus miles required for the flight
These are our requirements:
- Professional experience in the commercial sector
- Good verbal communication skills
- Good PC skills
- Serviceoriented demeanor
- Responsibility and commitment
- Structured and goaloriented work style
- Time flexibility
- In addition to excellent German, you ideally also have knowledge of another foreign language
A comprehensive internal database will help you quickly find the desired information for the customer and suggest some helpful additional information that will impress them.
You can also expect a pleasant working environment and a motivated team that awaits you.We look forward to getting to know you
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