Bilingual Customer Success Manager - North Hollywood, United States - Jase Enterprise California

Jase Enterprise California

Verified Company

North Hollywood, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

We're looking for an ambitious and outgoing individual to join our team and help us maintain our commitment to providing superior customer service.

What does the role look like?

Working one on one with residential clients to discuss services and products
Conduct consultative presentations about energy usage.
Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services.
Serve as the main point of contact for customers, addressing inquiries, concerns, and requests in a timely and professional manner.
Collaborate with crossfunctional teams, including Sales, Account Management, and Project Management, to ensure seamless customer onboarding and ongoing support.

Requirements:

Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to diverse audiences.
Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
A customercentric mindset with a passion for delivering exceptional service and driving customer satisfaction.
Strong problemsolving skills with the ability to think creatively and propose innovative solutions.

Qualifications:

12 Years of experience in fast paced environments (Sales, Customer Service, Hospitality)
Ability to work independently with mínimal supervision.
Proficient with using Excel, Word, Google Docs.
Bilingual (English and Spanish)
Able to work from 11am 7pm in office.

Pay:
$50, $60,000.00 per year

Schedule: