IT Desktop Support Technician - Hagerstown, United States - Meritus Medical Center Inc

Meritus Medical Center Inc

Verified Company

Hagerstown, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

IT Desktop Support Technician

Full-time, 80 hours bi-weekly, Monday-Friday 8:00am - 430pm
Provides first line technical support for all computer hardware and software systems. Individual will often times be the "face of IT" and so must represent the team in a professional manner.

Position requires strong customer service, follow through, and ability to logically resolve standard technical issues encountered in the health system.

Provide suitable solutions dealing with PCs, thin clients, network connectivity, PC hardware configuration, PC software and other related activities. Installs and configures PC operating systems in accordance with current Meritus Health standards.

Education - Associate's degree or completion of coursework through a technical school required. Bachelor's degree is preferred.

Licensure/Certification - Professional certification such as the A+ certificate or Microsoft Certified Professional (MCP) designation preferred.

For use of Personal Vehicles:

Access to a vehicle and current driver's license from any state is required.

Acknowledgement with signature to "Attestation A" of Meritus Vehicle Management Use and Control policy, which includes guidelines for personal insurance coverage requirements.

For use of Meritus Vehicles:
Valid Driver's License, A driving record as required by law for vehicle expected to operate. No record of moving violations in the past three years is preferred. Certified copy of driving record is required to be provided by team member annually on date of birth. Acknowledgement with signature to "Attestation A" of Meritus Vehicle Management Use and Control policy.

Knowledge/Skills/Abilities - Excellent problem-solving and customer-service skills, as well as thorough knowledge of PC hardware, software and network connections.

Strength Through Diversity
Meritus Health believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care.

When you join us, you become a part of Meritus Health, and we expect a record of achievement and advancement as we meet our mission.

Our commitment to equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to create joy at work and reach their potential.

Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.