Transfer Center Liaison - Los Angeles, United States - Keck Medical Center of USC

Keck Medical Center of USC
Keck Medical Center of USC
Verified Company
Los Angeles, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Essential Duties:


  • 1. Answers, screens, and directs telephone calls related to interfacility transfer requests using KNOWN standards. Transfers/escalates telephone calls to the appropriate Transfer Center RN when needed.
  • 2. Provide administrative support to Transfer Center Leadership Calendar Management Meeting agendas and minutes Manage messages and correspondences Ordering of supplies Complies and disseminates transfer reports to key stakeholders
  • 4. Maintains of sick call logs and notifies Leadership of trends.
  • 5. Open/Balance/Post Transfer Center schedule according to published schedule grid.
  • 6. Facilitate staffing huddles. Arrive to huddle with information prepared.
  • 7. Keeps track of supply orders, ensuring that all orders stay within the monthly budget. Orders supplies, including replacement of computers/monitors/headsets.
  • 8. Answers, screens, and directs telephone calls related to interfacility transfer requests using KNOWN standards. Transfers telephone calls to the appropriate Transfer Center RN when needed.
  • 11. Completes basic transfer request intake documentation on new referrals and hands off cases appropriately to the assigned Transfer Center Nurse and financial counselor
  • 12.
Follows up on pending and outstanding transfer request cases, including but not limited to:

requesting updates in patient status, obtaining up to date medical records, facilitating completion of transfer back agreements, and closing cases and other follow-ups as directed by Transfer Center Nurse or Leadership.


  • 14. Communicates timely status updates with referring facilities and documents case closure as directed by Transfer Center Nurse or Director.
  • 15. Completes daily Transfer Center operational reports
  • 16. Demonstrates effective problemsolving skills and ability to work with mínimal supervision
  • 17. Ensures patient's rights to privacy, safety and confidentiality are maintained, in accordance with HIPPA regulations.
  • 18. Assures that the department and adjoining areas are neat and clean and survey ready.
  • 19. Performs other related duties as assigned or requested.

Required Qualifications:


  • Req Associate's degree Associates' degree in healthcare, business or operations field OR
  • Req Bachelor's degree Bachelors' degree in healthcare, business, or operations fiel
  • Req 3 years of previous administrative assistant experience, preferably in a health care facility.
  • Req Proficiency in Microsoft Office software systems required.
  • Req Typing 4555 words per minute.
  • Req Proficiency with computer terminal operation required.
  • Req Ability to communicate clearly, concisely, and accurately with people.
  • Req Excellent organizational skills.
  • Req Excellent ability to manage multiple priorities within a changing environment.

Preferred Qualifications:


  • Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant preferred.
  • Combined education/experience may substitute for minimum education
  • Pref Proficiency in Kronos
  • Pref Medical terminology knowledge.

Required Licenses/Certifications:


  • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
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