IT Support - Sister Bay, United States - NovaWorks

NovaWorks
NovaWorks
Verified Company
Sister Bay, United States

1 week ago

Meredith Sinclair

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Meredith Sinclair

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Description

Akkodis - formed through the merger of AKKA & Modis - is a globally leading company in the field of engineering & IT. As a global partner in a constantly changing technology & competitive environment, we support our clients with our 360° offering to shape a more sustainable & smarter future. United by our common passion for technology & talent, we view the world from a new perspective. Our motivated engineers & digital experts go above and beyond every day to achieve the incredible.

With your IT expertise, you can define requirements for new projects in a targeted manner? Your empathetic and approachable nature motivates the team to achieve top performance? Then you are the perfect fit for our client in Sister Bay. We are looking for an IT Support Specialist (m/f/d) to support the on-site IT team in-house as part of our recruitment services.

YOUR MAIN RESPONSIBILITIES

  • You classify, analyze and process IT requests from our users
  • You provide support by phone, remote or through the ticket system
  • This includes troubleshooting and fixing issues for both clients (desktop, laptop, tablet, mobile devices) and applications (Office 365, Open Touch Conversation)
  • You also take care of user and rights management in Microsoft Active Directory and Exchange, SAP, and other systems
  • You prepare and forward more
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