Bell Person - Chicago, United States - Spearhead Hospitality, LLC

Spearhead Hospitality, LLC Chicago, United States

4 weeks ago

Full time

Description

This role is located in one of our Portfolio Locations:

The Robey Chicago

2018 West North Avenue

Chicago, IL 60647

Neighborhood hotel in Wicker Park is looking for an energetic, professional and friendly Bell person/Valet.

Assists arriving and departing guests in a highly professional manner and with utmost courtesy
Handles all luggage, baggage, packages, etc. carefully and safely
Rooms arriving guests and assists guests who are checking per Hotel standards
Ensures that all luggage and bags are in a safe, secure area while awaiting transfer
Completely familiar with all room types, room amenities and Hotel facilities, provides such information to Hotel guests
Handles guest inquiries professionally and with the utmost courtesy and accuracy
Becomes familiar with guests' names and acknowledges guests by name
Provides guests with Hotel and surrounding area information and travel directions
Promotes Hotel facilities, Food and Beverage outlets, and recreation programs
Transports guests to/from recreation areas in a safe and timely manner
Makes use of Handheld computer for check in purposes
Handles master keys with care and follows proper sign-in/out procedures following key control and security procedures
Maintains the cleanliness and excellent condition of equipment and work area
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Remains current with hotel information and changes
Other duties as assigned

Requirements:

Valid Driver License

Drive vehicles to designated valet parking locations, secure and note the space the vehicle is parked on the valet tag and log, return the tag and keys to the valet key podium/booth.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.

Source: Hospitality Online

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