Hotel Director - Vayas, PR, United States - Emerald Enterprises
Description
These are your responsibilities:
- Responsibility for the departments of service, kitchen, reception, housekeeping, and building maintenance with a total of approximately 100 team members
- Management of the entire daily operations for an optimal stay of our guests
- Coaching, controlling, and supporting all departments in the hotel
- Personal point of contact for our guests and employees
- Ensuring high guest satisfaction and handling complaints with respect
- Regular coordination with relevant interfaces
- Development and implementation of modern and suitable hotel and gastronomy concepts for our hotel
- Ensuring and continuously improving quality standards, as well as optimizing work processes in the operational area
- Management of projects in collaboration with department heads
- Planning and organizing events and functions
- Marketing and sales
- Have professional experience in a similar position
- Have a solid education in the hotel industry
- Are independent and responsible
- Possess assertiveness and empathy
- Think economically
- Are a proactive and solutionoriented person
- Have strong organizational skills and creativity
- Act in a guestoriented manner
- Have technical understanding of software
Your perspectives:
- The opportunity to help develop and position our hotel in the market
- A diverse work environment and space to contribute your own ideas
- A warm, familylike, motivated, and talented team of passionate colleagues
Type of position
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