- Ensure all guests feel they are having an exceptional experience at the property
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Process additional administrative, bookkeeping. and accounting procedures as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Great communications. and excellent customer service skills are required
- Some college is preferred but a high school diploma or equivalent is required
- Flexible overnight hours are required
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Hotel Night Auditor - Harrisonburg, United States - DoubleTree by Hilton Harrisonburg
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals.The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred.If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
Qualifications
