IT Service Manager - Dover, United States - Stellar Enterprises

Michael Johnson

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Michael Johnson

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Description

About us

Our client, a leading service company for private banks in Germany, offers comprehensive services to the banking industry and holds a top position in these segments. The company is well-known nationwide and is currently seeking an IT Service Manager (m/f/d) for their location in Cologne.

The existing team consists of approximately 250 highly motivated employees who are looking forward to working with you to successfully complete various projects.

Responsibilities

  • Responsible for internal IT
  • Management and evaluation/conception of the supply chain as well as professional selection of suppliers
  • Monitoring of service delivery and usage
  • Implementation of control measures to ensure service quality
  • Main point of contact for questions regarding IT services

Profile

  • Broad knowledge of IT and applications
  • Knowledge of agile methods and the ITIL framework
  • Several years of practical experience in the regulated environment of banks and their IT service providers
  • Strong team player with excellent communication skills, sense of responsibility, high service orientation, and resilience
  • Fluent in German and good knowledge of English

We offer