Operations Coordinator - Chicago, United States - The Resurrection Project

The Resurrection Project

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title People Operations Coordinator

Supervisory Relationship People Operations Director

Organization General Description

The Resurrection Project (TRP) builds trusting relationships to educate and propel individuals, immigrants, and families to achieve their social and economic aspirations, stable homes, and equitable participation in their community.

TRP is a leading provider of affordable housing, financial education, and immigration services on Chicago's Southwest side.

During the past three decades TRP, has worked to improve the lives of individuals and families by creating wealth, building assets, and engaging residents to be catalysts for change.

Rooted in the Pilsen community, TRP's impact now extends across the City of Chicago and through the State of Illinois; we are making steady progress towards leveraging and preserving more than $1 billion in community wealth by 2025.

General Job Description The People Operations Coordinator works directly with staff and leadership to manage internal and external meeting schedules, correspondence, phone calls and related meeting space planning.

The People Operations Coordinator will oversee special projects assigned by the People Operations Director The People Operations Coordinator will assist other divisions, staff and leadership to further the overall mission of the organization.

Primary Job Duties and Responsibilities

Assists in preparing timely, professional written correspondence.
Organizes and maintains internal and external organizational files.
Provides support by maintaining clear communication between internal and external organizations, personnel, and TRP leadership.
Organizes, Inventories office supplies, Coordinates supply orders and implements supply ordering SOP (Standard of operating procedure)
Oversees implementation of safety and security guidelines throughout office space.
Serves as the Operations Department liaison with the TRP staff, vendors, leases, volunteers and public.
Oversees the management of Outlook calendar for meeting space request, will oversee set up and enforce office space check in process.
Works on special projects which include multiple facets of public relations, including documents requiring translation.
Maintains required job skills and core professional competencies.
Maintains strict confidentiality relating to information coming into or out of Office space or meetings.
Helps with office space meeting scheduling for assigned rooms.
Keep updated records and detailed documentation of client interactions, concerns, and complaints in Five9, Yardi, and Salesforce
Must have the ability to multitask.
Assists with scheduling appointments with clients for either workshop dates and/or consultations.
Serves as a translator when clients request this at their interview appointment.
Oversees, updates and manages Message boards, meeting postings and informational material to be posted.
Supports People Operations Director with employee engagement initiatives.
Other duties as assigned.

Performance Measures

Timely, accurate completion of assigned projects and tasks.
Timely, accurate maintenance of contacts, correspondence and meeting schedule.
Effective and supportive relationships with staff, vendors, internal and other external partners.
Active participation in required staff meetings and programs.

Essential Knowledge and Skills

Bachelor's Degree preferred.
Minimum three years' work experience within an administrative position preferably with or in nonprofit, communitybased organizations.
Previous experience working with senior management and nonprofit boards strongly preferred.
Ability to work under pressure and complete assignments in a timely, professional manner.
Detail oriented and wellorganized.
Bilingual in English/Spanish preferred.
Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic and racial/ethnic backgrounds.
Excellent written and oral communication skills.
Demonstrated ability to build relationships and work effectively with people of diverse social, faith, economic, and racial/ethnic backgrounds.
Ability to adapt to new systems and processes.
Ability to communicate instructions to clients and stakeholders; questions and inquires must be sufficiently addressed to avoid confusion and misinterpretation.
Highly motivated and demonstrated ability to work independently as part of a team, problem solve, and be persistent.
Advanced knowledge of Microsoft Office products, smart devices, and the internet.
Adhere to the highest ethical standards.
Ability to lift up to 50 pounds

Special Working Conditions and Demands