Customer Service Support Assistant - Wallace, United States - Sapphire Solutions

Sapphire Solutions
Sapphire Solutions
Verified Company
Wallace, United States

3 weeks ago

Savannah Johnson

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Savannah Johnson

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Description
Customer Service Support Assistant (m/f/d) WE ARE ON A PATH TO SUCCESS
  • JOIN OUR TEAM We are one of the leading manufacturers of innovative hardware solutions for cleanrooms and hygienic production in the life science industry.
Our products are used by 19 of the top 20 pharmaceutical companies and in over 30 countries worldwide. With our innovative LifeScienceReady products, we actively contribute to the health of every individual around the world. At our company, you can expect a modern and family-run business. We have flat hierarchies where everyone can contribute their strengths.

WHAT TO EXPECT? Processing service issues, including corresponding with customers and partners from different countries, is your daily business You are responsible for the commercial processing of repairs, warranty orders, and service issues, from the offer to delivery.

You work closely with the technical and order processing departments You support the support management in commercial activities You take care of the parts system for repairs in coordination with our support management WHAT SETS YOU APART? You have a commercial education or equivalent You have at least two years of professional experience in a similar environment with similar requirements Negotiable English skills in spoken and written form help you in dealing with our international customers and partners Technical understanding of industrial PCs or similar products is desirable but not mandatory A high level of self-motivation and teamwork characterizes you


ADDITIONAL BENEFITS FOR YOU:
Permanent employment in a rapidly growing company with a secure future perspective WE ARE LOOKING FORWARD TO GETTING TO
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