Healthcare Receptionist - Pearland, United States - Interim HealthCare - Houston, TX (McCoy)

Interim HealthCare - Houston, TX (McCoy)
Interim HealthCare - Houston, TX (McCoy)
Verified Company
Pearland, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

General Purpose:

Answers all incoming calls and directs to the appropriate person or department. Greets and assists visitors. Help distribute e-faxes to correct departments. Provides support for staff as assigned.


Essential Functions:


  • Answer phones to receive all incoming calls.
  • Obtains necessary information from the caller to process the call efficiently.
  • Transfers the caller to the department or person that is best able to assist the caller.
  • Help build admission packets for new patients.
  • Welcomes all visitors and informs the employee of their arrival and forwards all dropoff information to the appropriate person.
  • Assists with administrative and clerical tasks as directed.
  • Completes other assignments as requested and assigned.
  • May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
  • Minimum Education & Experience Requirements:
  • High School Diploma or equivalent plus one (1) year prior experience in operating PC and switchboard.

Knowledge, Skills & Abilities Required:


  • Ability to multitask and handle multiple projects simultaneously.
  • Bilingual preferred.
  • Ability to foster a cooperative work environment, team player.
  • Knowledge of customer service standards and procedures.
  • Friendly and upbeat personality are important
Health, dental, vision insurance available.

Monday-Friday 9am-5pm
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