Operations Administrator - Scottsdale, United States - Salt River Pima-Maricopa Indian Community

Description

Definition
Definition : Under general direction from the Health & Human Services (HHS) Chief Operations Officer, provides leadership and management for Health & Human Services including operational and administrative functions and staff. This job class is treated as FLSA Exempt.
Distinguishing Features: The Operations Administrator provides leadership, day-to-day management and oversight of HHS facilities operations. Assists the HHS Chief Operations Officer with implementation of the plans, programs and facility expansion. Provide direct oversight of organizational development, to ensure effective services are administered and provided to the target population and surrounding community. Solicits and reinforces constructive and professional relationships with HHS divisions. In the absence of the HHS Director, this position assumes all fiduciary leadership responsibilities normally entrusted to the HHS Director.
Essential Functions : Essential functions may vary among positions and may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.
Examples of Tasks
1. In conjunction with the HHS Chief Operations Officer and management team participates in the development and implementation of the mission, vision and values of HHS, including high quality, patient focused health care.
2. Assist the HHS Chief Operations Officer and management team in new clinical program development, ensuring participatory decision making and appropriate design and implementation.
3. Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as HCFA, FQHC, HIPPA, OSHA, CLIA and other professional review and standards boards.
4. Participates in the development of long-range strategic plans, governance structure and objectives for practice management.
5. Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs) the organization's clinical goals and the method of achieving the benchmarks listed.
6. In conjunction with the HHS Chief Operations Officer , responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization.
7. Presents, facilitates and leads assigned process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.
8. Assists the HHS Chief Operations Officer with facility expansion and property acquisitions/transactions, as well as service mergers.
9. Ensures responsible medical supply spending practices helps develop budgets and assures that tracking
and inventory of supplies and equipment purchases are in compliance with operating budget.
10. Analyzes, recommends and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.
11. Presents, facilitates and leads assigned process improvement events using methods of culture appropriate team building, team energizing, data gathering and analysis, problem solving, and project management .
12. Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement events.
13. Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements.
14. Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.
15. Work side by side with executives in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.
16. Assists HHS Chief Operations Officer in oversight of community outreach programs and may represent organization as a member on community outreach committees/groups within the community.
17. Actively seeks grant opportunities, assisting in preparation, application submission and ensuring program compliance and administration occurs once the grant is received.
18. Resolves problems related to utilization of facilities, equipment and supplies for the organization.
19. Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law.
20. Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed.
21. Participate in staff, management and provider meetings, as necessary.
22. Perform other job related duties, as may be assigned.
Knowledge, Skills, Abilities and Other Characteristics :

• Knowledge of the history, culture, laws, rules, customs and traditions of the SRPMIC.
• Knowledge of program and project planning, design, evaluation and improvement.
• Knowledge of medical and public health resources (state and federal) available to SRPMIC.
• Knowledge of policies, practices, procedures, rules, guidelines (State and Federal) and best practices for HHS programs.
• Knowledge of such principal documents as: BIA Self-Governance Manual, SRPMIC Policies, HHS Procedural Guidelines, IHS Manuals and the Federal Register.
• Knowledge of policies and practices for safeguarding confidential information.
• Knowledge of practice management components, particularly in cost constrained environments and a working understanding of information technology and ability to organize, analyze and synthesize complex data from various sources.
• Skilled in process improvement and able to understand clinic functions and department interactions
• Skilled interpersonal skills such as empathy towards patients, communication skills, critical thinking skills, the ability to handle stressful situations.
• Skill with public relations and contract negotiations.
• Skill making formal presentations and developing appropriate media materials.
• Skill developing program design, development, management, budgets and writing grant requests.
• Skill establishing and maintaining effective working relationships with the Community Council, Administration, clients, supervisors, co-workers and representatives of resource agencies.
• Skill evaluating customer needs and utilizing/developing program and SRPMIC resources.
• Skill dealing with sensitive personnel issues and maintaining professional and confidential relationships.
• Skill using personal computers and related software to fulfill job requirements including MS Office.
• Ability to provide and balance both strategic and tactical program and project planning and implementation.
• Ability to provide effective leadership, supervision and mentoring skills to assigned staff.
• Ability to effectively and fairly apply the Employee Performance Appraisal Report (EPAR) policies.
• Ability to supervise compilation of RFP's, budgets, grant requests and contracts.
• Ability to prepare budgets, monitor expenditures, provide quarterly reports and review contracts.
• Ability to develop and present training programs for Division Directors and Managers.
• Ability to perform complex departmental strategic and tactical planning.
• Ability to read and interpret financial statements, develop and nurture vendor relationships for purchasing optimization.
• Ability to adapt process improvement in accordance with Health Center objectives.

Minimum Qualifications
Education : A Bachelor's degree from an accredited college or university in Healthcare Administration or a closely related field required. Master's preferred.
Experience : five (5) years full-time professional level experience in one (1) year serving in an upper-level executive capacity within the health field.
Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.
Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.
Special Requirements

• Due to the confidential and sensitive nature of this position, successful completion of an extensive background investigation is required.
  
• May be required to work beyond normal work hours including nights, weekends and holidays.
• May be required to travel.
• Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children".

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.
"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.
In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).
Documents may be submitted by one of the following methods:
1) attach to application
2) fax
3) mail or hand deliver to Human Resources.
Documentation must be received by position closing date.
The IHS/BIA Form-4432 is not accepted .
Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.