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    Datacenter Maintenance Technician Team Lead - Minneapolis, United States - Boden US

    Boden US
    Boden US Minneapolis, United States

    1 week ago

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    Description

    About the Role:

    As a Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

    What You'll Do:


    • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.


    • Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.


    • Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.


    • Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.


    • Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.


    • Respond to emergency situations and customer concerns.


    • Lead by example and model behaviors that are consistent with company values. Influence parties of shared interests to reach an agreement.


    • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.


    • Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

    What You'll Need:


    • Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.


    • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.


    • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.


    • Ability to work shifts that may include weekends and holidays.


    • Must meet the physical requirements of this role


    • Understanding of existing procedures and standards to solve slightly complex problems.


    • Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.


    • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


    • Strong organizational skills with an inquisitive mindset.


    • Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations

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