Email Agent Flight Bookings Home Office Berlin - Antioch, CA, United States - Orion Innovations
Description
We are currently seeking skilled administrative employees / office clerks (m/f/d) to support the private and business customers of a renowned airline in Antioch, CA.
Requirements for working from home:
stable internet connection with a minimum of 16mbit and residence within a 100km radius of Antioch.
Your responsibilities:
- Handling written inquiries from passengers regarding topics such as frequent flyer programs, online checkin, special and oversized baggage, seat reservations, transportation of animals, etc.
- First point of contact for business and first class customers.
Your qualifications (m/f/d):
- Attentive listener and persuasive communicator.
- Empathy and strong customer service orientation.
- Attention to detail.
- Excellent written and verbal communication skills in German.
- Proficient in PC and MS Office.
- Always striving for the best solution.
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