Front Desk Receptionist - Boston, United States - NR Consulting LLC

NR Consulting LLC
NR Consulting LLC
Verified Company
Boston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Overview:

Responsibilities:


  • Answer incoming calls from patients and healthcare providers promptly and professionally
  • Provide exceptional customer service by addressing inquiries, resolving issues, and scheduling appointments
  • Perform data entry accurately and efficiently into the system
  • Utilize medical terminology appropriately to assist callers with medical inquiries
  • Maintain a high level of phone etiquette and professionalism at all times
  • Handle multilingual calls with proficiency in English and Spanish
  • Collaborate with the medical office staff to ensure seamless patient care

Requirements:


  • Strong communication skills with the ability to effectively communicate in English and Spanish
  • Proficiency in data entry with attention to detail
  • Knowledge of medical terminology to assist with patient inquiries
  • Prior experience in a call center or customer service role is preferred
  • Bilingual proficiency in English and Spanish is highly desirable
  • Excellent phone etiquette and interpersonal skills

Job Type:
Contract


Pay:
$ $17.00 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Application Question(s):

Experience:


  • Call center: 2 years (preferred)
  • Customer service: 3 years (preferred)

Work Location:
In person
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