Retail Associate - Charlottesville, United States - Habitat for Humanity of Greater Charlottesville

Description

Habitat for Humanity of Greater Charlottesville is currently seeking a full-time Retail Associate to join its team at The Habitat Store.

The Retail Associate is tasked with processing donations, maintaining & organizing work areas, leading volunteers and supporting retail operations of The Habitat Store with superior customer service and professionalism.

• Screen community member dropoff donations for acceptability and unload professionally and efficiently
• Ensure donation processing systems are implemented and items are prepared for display
• Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer/donor/volunteer experience
• Work with Manager to plan/implement daily volunteer tasks and ensure positive volunteer experience
• Effectively train and supervise volunteers and volunteer groups
• Maintain exceptionally clean store and warehouse through sweeping, proper merchandising, and diligent attention to housekeeping
• Answer and respond to incoming calls regarding store location, donation information, directions, etc. in professional manner
• Handle cash, check, and credit card transactions with customers
• Ensure that store, donations area and warehouse are appropriately stocked with supplies at all times with input from Store Assistant Manager or Operations Manager
• Make miscellaneous repairs to damaged but valuable donations at direction of Store Manager or Operations Manager
• Be knowledgeable about Habitat?s mission and convey it effectively to customers, donors, and volunteers
• Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers