Access Control Coordinator - Waddell, United States - Desert Diamond Casinos & Entertainment

Mark Lane

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Mark Lane

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Description

Location

  • DDC
  • Waddell, AZ (White Tanks at San Lucy)
    Shift

Starting Pay

  • Starting at $20.48 to $27.71
    Category
  • Security
    Employment Status
  • Full-TimeAccess Control Coordinator 11810
DDC - Waddell, AZ (White Tanks at San Lucy)


Job Description:


Position Summary:


Under direct supervision of the Access Control Manager, maintains databases and all required documentation for the Access Control System, Electronic Key System and Key Control for Tohono O'odham Gaming Enterprise.


  • This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not allinclusive._

Essential Duties & Responsibilities:


  • Responsible for the protection of Tohono O'odham Gaming Enterprise assets.
  • Reviews requests for access authorizations to process and code key transactions.
  • Conducts basic locksmithing repairs and tasks
  • Sets up and maintains lock, key, and badge information in computerized databases.
  • Coordinates completion of timely forms, logs, reports, and rosters with all departments.
  • Generates, compiles, and reconciles information and records from multiple systems.
  • Maintains inventory databases to ensure accurate inventory of keys and related parts.
  • Researches, prepares and analyzes various administrative and databased reports.
  • Reports Access Control issues to Manager and assists with related incident investigations.
  • Assists with implementations, installations, and repairs of electronic access control systems.
  • Assists with training personnel on policies, procedures, and responsibilities.
  • Operates a camera and photographs staff for import into a Team Member Directory.
  • Functions as a Helpdesk for assistance and as resource to address the needs of staff.
  • Files access control requests, photos, reports, inventory and logs electronically.
  • Serves as backup during staff absences.
  • Prepares accurate documentation and meets with internal, external and gaming auditors.
  • Maintains highest level of confidentiality in regard to records, reports and investigations.
  • Certifies that Access Control equipment is clean and in functioning order.
  • Assists with the development and implementation of division policies and procedures.
  • Ensures compliance with departmental standard operating procedural manuals and casino policy manual.
  • Maintains excellent communication with all team members, and a positive and professional work environment.
  • Coordinates, and completes projects as assigned.
  • Performs other duties as assigned.

Job Requirements:

Minimum Qualifications:


Education and Experience:

  • Knowledge, Abilities, Skills, and Certifications:
  • Knowledge at intermediate level of Microsoft Office softwares, such as Excel, Word, PowerPoint, and Outlook.
  • Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a casino environment.
  • Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
  • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
  • Knowledge of Access Control systems software.
  • Knowledge of computer file retention procedures.
  • Ability to use multiple softwares related to Access Control, and other aspects of the position.
  • Ability to easily adapt to new and upgraded softwares pertaining to the position.
  • Ability to work a camera for security purposed employee photos.
  • Ability to file paperwork Alpha-Numerically, and Chronologically.
  • Ability to maintain an accurate database of unique identification numbers for employees, contractors, gaming board, and gamming official, including reassigning these identifiers in case of lost badges.
  • Ability to communicate, read, and write clearly in basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with coworkers at all levels of employment.
  • Ability to follow instructions in verbal and written format
  • Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
  • Ability to analyze situations and adopt appropriate courses of action.
  • Ability to exercise independent judgment.
  • Ability to demonstrate excellence in all aspects of your job, and continually seek improvement in results.
  • Ability to work extended hours and various work schedules.
  • Ability to perform in a professional appearance and manner.
  • Ability to use good judgment and foresight.
  • Ability to type at least 30 wpm.
  • Skilled at using Personal Computers and other office equipment such as printers, copiers, scanners, and faxes.

Physical Demands:


While performing the duties of this job, the employee regularly is required to sit, walk and stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

The emplo

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