Access Control Coordinator - Waddell, United States - Desert Diamond Casinos & Entertainment
Description
Location
- DDC
- Waddell, AZ (White Tanks at San Lucy)
Shift
Starting Pay
- Starting at $20.48 to $27.71
Category - Security
Employment Status - Full-TimeAccess Control Coordinator 11810
Job Description:
Position Summary:
Under direct supervision of the Access Control Manager, maintains databases and all required documentation for the Access Control System, Electronic Key System and Key Control for Tohono O'odham Gaming Enterprise.
- This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not allinclusive._
Essential Duties & Responsibilities:
- Responsible for the protection of Tohono O'odham Gaming Enterprise assets.
- Reviews requests for access authorizations to process and code key transactions.
- Conducts basic locksmithing repairs and tasks
- Sets up and maintains lock, key, and badge information in computerized databases.
- Coordinates completion of timely forms, logs, reports, and rosters with all departments.
- Generates, compiles, and reconciles information and records from multiple systems.
- Maintains inventory databases to ensure accurate inventory of keys and related parts.
- Researches, prepares and analyzes various administrative and databased reports.
- Reports Access Control issues to Manager and assists with related incident investigations.
- Assists with implementations, installations, and repairs of electronic access control systems.
- Assists with training personnel on policies, procedures, and responsibilities.
- Operates a camera and photographs staff for import into a Team Member Directory.
- Functions as a Helpdesk for assistance and as resource to address the needs of staff.
- Files access control requests, photos, reports, inventory and logs electronically.
- Serves as backup during staff absences.
- Prepares accurate documentation and meets with internal, external and gaming auditors.
- Maintains highest level of confidentiality in regard to records, reports and investigations.
- Certifies that Access Control equipment is clean and in functioning order.
- Assists with the development and implementation of division policies and procedures.
- Ensures compliance with departmental standard operating procedural manuals and casino policy manual.
- Maintains excellent communication with all team members, and a positive and professional work environment.
- Coordinates, and completes projects as assigned.
- Performs other duties as assigned.
Job Requirements:
Minimum Qualifications:
Education and Experience:
- Knowledge, Abilities, Skills, and Certifications:
- Knowledge at intermediate level of Microsoft Office softwares, such as Excel, Word, PowerPoint, and Outlook.
- Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a casino environment.
- Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
- Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
- Knowledge of Access Control systems software.
- Knowledge of computer file retention procedures.
- Ability to use multiple softwares related to Access Control, and other aspects of the position.
- Ability to easily adapt to new and upgraded softwares pertaining to the position.
- Ability to work a camera for security purposed employee photos.
- Ability to file paperwork Alpha-Numerically, and Chronologically.
- Ability to maintain an accurate database of unique identification numbers for employees, contractors, gaming board, and gamming official, including reassigning these identifiers in case of lost badges.
- Ability to communicate, read, and write clearly in basic English.
- Ability to demonstrate outstanding guest service at all times.
- Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with coworkers at all levels of employment.
- Ability to follow instructions in verbal and written format
- Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
- Ability to analyze situations and adopt appropriate courses of action.
- Ability to exercise independent judgment.
- Ability to demonstrate excellence in all aspects of your job, and continually seek improvement in results.
- Ability to work extended hours and various work schedules.
- Ability to perform in a professional appearance and manner.
- Ability to use good judgment and foresight.
- Ability to type at least 30 wpm.
- Skilled at using Personal Computers and other office equipment such as printers, copiers, scanners, and faxes.
Physical Demands:
While performing the duties of this job, the employee regularly is required to sit, walk and stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
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