Appointment Coordinator - Atlantic City, United States - Ciocca Automotive

Ciocca Automotive

Verified Company

Atlantic City, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Ciocca Dealerships of Pleasantville/Atlantic City is seeking a Business Development Center Representative to join our service team.

We are looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise.

If you are personable, energetic and of high integrity, this is a fantastic opportunity to begin a career in the automotive industry working for an employer who takes great pride in further developing their team to promote from within.

The opportunities at Ciocca Dealerships are endless

Hours:
Flexible schedules Monday through Saturday, with both full and part time opportunities available.

Salary:
$40,000 - $50,000+

Responsibilities include but are not limited to:

Manage inbound service phone calls
Make outbound calls with dealer provided prospecting list
Daily duties including making and confirming appointments
Directs customers to the appropriate departments as needed
Works directly with the service teams and managers
Review vehicle history to advise customer of suggested services as well as inform the customer of recalls or service campaigns affecting their vehicle

Qualifications include but are not limited to:

Previous Call Center/Customer Service experience is preferred
An excellent teammate with a collaborative attitude and eagerness to grow
An active listener to best understand customer needs and concerns
Ability to build rapport with our customers
Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and interact with all colleagues including management
Excellent organizational skills and attention to detail
Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards

Why choose Ciocca Dealerships?

Proven career path, promotional opportunities
52 dealerships, 25 brands and 18 collision centers throughout PA/NJ (& growing)
World class, paid training
A valuesdriven culture built on integrity, professionalism, excellence, and teamwork
Service & parts discounts
Employee engagement events
Volunteer and community service opportunities
401(k) Retirement Plan (with employer match)
Employee Referral Bonus Program
Paid Holidays & Paid Time Off
Employee Assistance Program
Medical, Dental, Vision, FSA, HSA plans
Disability, Accident, Critical Insurance
Company Paid Life Insurance
With 52+ dealerships and growing, there are many opportunities for advancement._

Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.