Junior IT-Supporter - Lester, United States - Eclipse Enterprises
Description
We are looking for a Junior IT Supporter (m/f/d) to join our IT team at our location in Frankfurt am Main, full-time, as soon as possible.
Your responsibilities
- You will support our employees with enthusiasm, commitment, and a problem-solving attitude in their daily IT tasks and issues.
- You will provide assistance with questions regarding the Windows 11 and Office 365 IT workplace.
- You will help users safely handle IT equipment such as iPhones, iPads, MS Teams telephony, Cisco video conferencing, etc.
- You will work with your colleagues to organize your daily tasks and ensure quick problem-solving at the location.
- Together with other IT colleagues, you will work diligently to find sustainable solutions to issues and maintain communication with the users.
- You will collaborate closely with your IT colleagues, test and pilot new IT solutions, and ensure the best possible support for users at the location.
- You will manage and coordinate service providers to ensure effective collaboration.
You will be part of an open and motivated "enabler" team that works together in a highly specialized environment to achieve excellence and innovation.
Your profile
- You have completed training in the IT field or have a degree in computer science.
- You possess excellent communication skills, social competence, and enjoy working in a
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