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Assistant Station Manager - Petaluma, CA, United States - Chevron
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Description
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. Assist Station Manager in the day-to-day operations of the retail facility.Maintain oversight of station operations and staff in the Station Manager's absence.
Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations.
Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
Support and adhere to CSI's cash/money handling and accountability processes.Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Maintain courteous, professional contact with co-workers, customers, vendors and community at large.Store Operations
Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
Assist with product inventory management. Coordinate with other stations to limit out-of-stocks in station across the zone.Conduct mini-audits, as requested, to ensure accurate stock levels.
Support and adhere to CSI's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) Provide assistance/training to CSRs as needed.
Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.).
Provide assistance to CSRs as neededInform Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures.
Ensure self, station personnel and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required.
Use various computer programs to support daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.In the absence of Station Manager, keep Business Consultant informed of station operations and issues.
People Management
Support and role-model CSI's core values of safety, diversity, inclusion, integrity and trust.
Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience.
Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications.
Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
High School graduate or equivalent and a minimum 21 years of age.Travel
~ Rare, limited to required training, zone/district training or coverage for nearby stations.
Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping and pushing buttons.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions.Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
Occasional exposure to walk-in coolers at 34 F.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities.