Jobs
>
San Francisco

    Customer Service Specialist - San Francisco, United States - CVR Associates

    CVR Associates
    CVR Associates San Francisco, United States

    4 weeks ago

    Default job background
    Description


    Job DescriptionJob Description*This position is located in Southeast San FranciscoIn a 'Call Center' environment, the incumbent assists customers by answering a high volume of calls from participants, owners, and property managers involved in the Housing Choice Voucher Program.

    Provides detailed information and program guidance on any and every aspect of the program about which the participants, owners, and property managers may have an issue, concern, or interest.


    Essential Duties:


    Explains in great detail the process, status, and results of annual and interim recertifications, transfers, inspections, abatements, and other aspects of CVRs broad array of other activities associated with Voucher Services, Special Programs, Intake, and Inspections.

    Will notify the teams of the necessity to schedule recertification appointments.

    Gives explicit and detailed information to voucher holders as to the information that is needed for the recertification process (provides guidance to voucher holders through the recertification process); advises applicants of their status in Intake; entertains calls regarding landlord/tenant issues, and takes the necessary steps for resolution, etc.

    Gives explicit information regarding the rent calculation process, and informs the inquiring clients as to how their specific rent calculation was determined.

    Responding to calls from owners or property managers, the incumbent may be required to explain the rent reasonableness process related to rent adjustment(s).Explains in detail the reason for the termination of the HAP contract, and the procedural steps necessary for reinstatement in the program.

    Enters data and case notes into the company's internal systemsDirects non-program-related questions to the appropriate department and/or party.
    • All additional duties as assigned by SupervisorQualifications:High school diploma or GED required. One to two years of college, business, technical school, or equivalent experience preferred.
    A minimum of one (1) year of customer service or related experience is required.

    Previous experience in an inbound call center/customer service department that dealt with a high volume of calls from a very demanding client population.

    Company DescriptionCVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment.

    Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S.

    Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, Miami and Tampa.

    CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2 billion in affordable housing development for multiple clients.

    Company DescriptionCVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment.

    Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S.

    Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, Miami and Tampa.

    CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2 billion in affordable housing development for multiple clients.

    #J-18808-Ljbffr
  • Epiq

    Service Specialist

    2 days ago

    Epiq San Francisco, United States

    It's fun to work at a company where people truly believe in what they are doingJob Description:A Service Specialist - FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and clie ...

  • Epiq

    Service Specialist

    5 days ago

    Epiq San Francisco, United States

    It's fun to work at a company where people truly believe in what they are doing · Job Description: · A Service Specialist - FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique an ...

  • San Francisco Institute of Esthetics and Cosmetology

    customer service specialist

    15 hours ago

    San Francisco Institute of Esthetics and Cosmetology San Francisco, United States Part time

    Customer Service Specialist (Call Center) – Color Crew, Part Time · Are you a Licensed Cosmetologist looking for an alternate way to help others? Are you a problem solver and enjoy being a day maker? Then we are looking for YOU · Madison Reed's Customer Service Specialist is a me ...

  • Epson America

    Field Service Specialist

    2 weeks ago

    Epson America West Valley City, United States

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Field Service Specialist - Remote Salt Lake City Location: Salt Lake City, UT, USRequisition ID: 7567Company: Epson America, IncThe Field Service ...

  • Metrohm Italiana Srl

    Field Service Specialist

    4 days ago

    Metrohm Italiana Srl San Francisco, United States

    Field Service Specialist – Ion Chromatography · Do you enjoy solving customer problems? Do you excel at troubleshooting scientific instruments? · It's an exciting time at Metrohm USA · We are the North American division of world-renown Metrohm AG (Herisau, Switzerland), an indus ...

  • UDR

    Resident Service Specialist

    1 week ago

    UDR San Francisco, United States

    Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR · UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our ...

  • Colliers

    Client Services Specialist

    6 days ago

    Colliers San Francisco, United States

    Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your experti ...

  • Colliers International

    Client Services Specialist

    3 days ago

    Colliers International San Francisco, United States

    Client Services Specialist page is loaded · Client Services Specialist · Apply · locations · San Francisco, California, United States of America · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · JR13972 · Make your next move an expert one. ...

  • Colliers

    Client Services Specialist

    5 days ago

    Colliers San Francisco, United States

    Make your next move an expert one. · At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. · Why Colliers? · Our enterprising environment needs ...

  • Mission Neighborhood Health Center

    Patient Services Specialist

    3 weeks ago

    Mission Neighborhood Health Center San Francisco, United States

    Job Description · Job DescriptionThe Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, ...

  • Service Corporation International

    Service Support Specialist

    3 days ago

    Service Corporation International San Francisco, United States

    Our associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, att ...

  • Raytheon

    Engineering Services Specialist

    3 days ago

    Raytheon San Francisco, United States Permanent

    Date Posted: · Country: · United States of America Location: · TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA Position Role Type: · Onsite · At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to hel ...

  • Hamilton Families

    Children's Services Specialist

    20 hours ago

    Hamilton Families San Francisco, United States Part time

    Job Description · Job DescriptionCHILDREN'S SERVICES SPECIALIST - (Part-Time)Position Type: Part-Time/Non-Exempt · Compensation: $28.00/hour · Schedule: Monday - Friday 3 P.M. - 7 P.M · Location: San Francisco, CA · Priority Application Deadline: Sunday, May 26, 2024 at 11:59 pm ...

  • Swinerton

    Technical Services Specialist

    3 weeks ago

    Swinerton San Francisco, United States

    J9483 · *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned · The · Technical Services Specialist · is responsible for supporting PV preventative maintenance and repairs. Other respons ...

  • Chg Medical Staffing

    Service Desk Specialist

    2 days ago

    Chg Medical Staffing West Valley City, United States

    Healthcare's helping hand.CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.Our industry is growing ...

  • National Financial Partners Corp.

    Client Service Specialist

    1 week ago

    National Financial Partners Corp. San Francisco, United States

    Who We Are · Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12 states. With a strong commitment to a fiduciary business model, the firm believes in ...

  • NFP

    Client Service Specialist

    1 week ago

    NFP San Francisco, United States

    Who We Are · Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in AUM. We have more than 300 employees serving clients from 22 offices in 12 states. With a strong commitment to a fiduciary business model, the firm believes ...

  • Aztec

    Customer Service Specialist

    2 days ago

    Aztec San Francisco, United States

    Why join us? · For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we've stayed t ...

  • Hamilton Families

    Children's Services Specialist

    15 hours ago

    Hamilton Families San Francisco, United States

    CHILDREN'S SERVICES ASSOCIATEPosition Type: Full Time/Non-ExemptSchedule: Monday - Friday, 11:30 am - 8:00 pmCompensation : $28.00/hour + $1.50 bilingual premium (Spanish)Union Representation: OPEIU Local 29Priority Application Deadline : Sunday, May 5, 2024 at 11:59 pmHamilton F ...

  • ApTask

    Facilities Service Specialist

    2 days ago

    ApTask San Francisco, United States

    About Client: · Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations. · Its scalable, flexible technology is designed to help you quic ...