Claims Adjuster - Naperville, United States - Reynolds and Reynolds
Description
American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster - Automotive/RV for our growing team.In this role you will be responsible for investigating, evaluating and negotiating minor to complex vehicle repair costs to accurately determine coverage and liability.
You will take inbound calls to determine coverage based on contracts in order to appropriately resolve customer issues.Responsibilities will include, but are not limited to:
- Answering inbound calls
- Provide information about claim processing and explain the different levels of contract coverage and terms
- Accurately establish, review and authorize claims
- Entering claim and contract information into the AGWS' system
Requirements:
- High school diploma
- 2+ years of experience adjusting automobile or Recreational Vehicle mechanical claims
- 2+ years of experience as a (automotive) mechanic within a service department, dealership, or independent shop
- Must be able to work effectively under pressure in a fast paced environment
- ASE / RVIA certifications a plus
- Strong communication skills
- Strong organizational and multitasking skills
Training:
On the job
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Professional development and training
- Promotion from within
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
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