Customer Service Representative - Boulder Junction, United States - Crimson Solutions

Crimson Solutions
Crimson Solutions
Verified Company
Boulder Junction, United States

17 hours ago

Michael Johnson

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Michael Johnson

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Description

Join our team and revolutionize the colorful world of plastics with us in Boulder Junction. We are a team of around 300 employees at five locations in Germany and Europe, setting new standards in the production of colors and additives for plastics for over 35 years. Our goal is to make our colors sustainable and recyclable, and we are always looking for dedicated individuals to complement our team and elevate our products with their expertise. Come be a part of a well-connected and growing company that offers exciting projects and excellent opportunities for personal growth.

We are currently seeking a full-time Customer Service Representative (m/f/d) for our location in Lichtenfels (BY).

Your responsibilities:

  • Support and advise specific customers, sales partners, and subsidiaries in all matters
  • Processing and documenting inquiries, quotes, orders, and complaints
  • Independent price calculations and review of purchase contracts
  • Active management of all customer-specific activities within our organization
  • Recording and maintaining master data
  • Creating evaluations and statistics
  • Tracking customer projects

Your profile:

  • Successfully completed commercial training or a comparable qualification
  • Several years of professional experience in direct customer service
  • Negotiation skills, even with challenging sales topics
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