Faculty Group Practice Office Manager howard Beach - Howard Beach, United States - NYU Langone

NYU Langone

Verified Company

Howard Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. _For more information, go to , and interact with us on _LinkedIn_, _Glassdoor_, _Indeed_,_ _Facebook_, _Twitter_ and _Instagram_._

Position Summary:

We have an exciting opportunity to join our team as a Faculty Group Practice Office Manager
Howard Beach.

Responsibilities:

Ensures enforcement and adherence to FGP policies are procedures
Hires, onboards, trains and manages staff
Oversees daily practice operations including reception/phones, staffing and provider schedules, and workflows
Promotes excellence in patient experience by monitoring patient feedback, responding to issues, and reinforcing best practices
Monitors supply inventory and medical equipment maintenance
Coordinates regular staff meetings and performance reviews
Collaborates with Physicians to support efficient workflows and optimize patient access
Communicates issues or roadblocks to the regional manager/operations leads
Performs other duties as needed

Operations & Financial Management

Directs business and patient care functions of a Faculty Group Practice site (insert type of practice based on level of manager/role JD title).
In conjunction with FGP leadership, is responsible for implementation of FGP business planning decisions and initiatives including onboarding new physicians, new locations, and space expansion/consolidations as needed.
Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance and Human Resources,
Works with Director or Regional Director to develop staffing standards, ongoing trainings and performance and productivity metrics.
Improves performance to expected benchmarks, reviews and disseminates information to practices on a regular basis.
Assists in implementation and oversight of key FGP operational initiatives including, but not limited to, MIPS, CheckMate, Patient Secure and digital scheduling.
Reviews operational dashboards and management reports to track performance and identify trends that need to be addressed. This includes oversight and management of key indicators related to MIPS, Epic frontend workqueues, waitlists, inbaskets, open encounters, and patient experience, etc.
Identifies additional staff training requirements and coordinates as needed.
Attends FGP Leadership and Administrative meetings and effectively communicates upcoming changes, upgrades, and initiatives to staff and physicians.
Monitors revenue cycle outcomes relative to frontend processes including co

- pay collection, insurance verification, authorization and referral management and front-end denials.

Participates in financial management including budget planning and business development activities.
Oversees and manages any required training for new hires and existing staff on workflows, and policies and procedures to maintain standardization across the FGP. Works closely with FGP representatives to identify opportunities to improve frontend processes.
Coordinates with Tenant Coordinator to address any facility concerns related to the practice space including the development of emergency action plans.
Manages equipment including asset acquisition, maintenance, end of useful life planning and proposals for new/replacement items.
Serves as liaison with other NYULH Department Representatives.
Performs other duties and projects as necessary.

Clinical Management

Oversees the coordination, integration, communication, implementation and performance evaluation of practice and clinical operations, and policies and procedures. Identifies areas for improvement and develops detailed action plans as necessary.
Optimizes patient flow and patient access.
Supports key initiatives related to MIPS, gaps in care and other clinical quality programs
Ensures clinical inbaskets are maintained and open encounters are closed within a timely manner.
Works with FGP Clinical Leadership to enforce policies and procedures.
Ensures clinical compliance with Patient Safety initiatives and reporting.
Partners with Nurse Manager to ensure AAAASF annual accreditation is met where applicable.
Supports FGP Clinical Quality Management by maintaining appropriate documentation o