A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Whitewater, United States - Emerald Enterprises

Emerald Enterprises

Verified Company

Whitewater, United States

3 weeks ago

Posted by:

Dexter Hayes

beBee Recruiter

Description

For our location Avedo Güstrow, we are looking for you as a part-time/full-time Call Center Agent (m/f/d).

Your Benefits
✓ secure job and permanent employment in full-time or part-time
✓ easy entry into the job through intensive training and workshops
✓ extensive employee discounts (e.g. events, online shops, discounted rates at Cleverfit)
✓ subsidized Germany ticket and free parking
✓ large company celebrations and individual team events
✓ external employee counseling for various life situations (professional and private)

Your Tasks
✓ telephone customer service
✓ proactive consultation on products, prices, and tariffs
✓ contract closure for tariff changes, contract optimizations, and marketing of new products
✓ ensuring customer retention and satisfaction
✓ documentation and follow-up of customer conversations

Your Profile
✓ good German language skills in speaking and writing
✓ proficient in PC applications (e.g. MS Office)
✓ willingness to work in shifts
✓ enjoyment of telephone conversations and sales challenges
✓ high level of self-motivation, commitment, and responsibility

Are you looking for a new job? Then Avedo Güstrow is your new employer. We