Personal Disponent Customer Service Representative - Jessup, PA, United States - Oceanic Ventures

Oceanic Ventures
Oceanic Ventures
Verified Company
Jessup, PA, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

We are currently looking for two

Staffing coordinators/customer service representatives (m/f/d)

for our location in Hagen, starting immediately.

Your responsibilities:

  • Scheduling and planning employee assignments, creating schedules while adhering to legal regulations (Working Hours Act) and applicable collective agreements
  • Ensuring the implementation of schedule changes
  • Entering and correcting staffing information in the used IT system
  • Assisting with shift tracking and performance billing
  • Creating rotation schedules and duty sequencing
  • Participating in annual and vacation planning
  • Coordinating training sessions and workshops with the customer service trainer department (m/f/d)

Your profile:

  • Successfully completed commercial training
  • Excellent knowledge of railway operations and relevant regulations in railway operations
  • Good German language skills
  • Solid understanding of the Working Hours Act and applicable collective agreements
  • Proficient in MS Office
  • Knowledge of personnel and operational planning software
  • Strong communication and decisionmaking skills
  • Organizational skills and ability to work in a team
  • Ability to handle stress
  • Ability to work in shifts and on a rotating schedule

What we offer:

  • Local assignments
  • Job security
  • Permanent employment contract
  • Good career opportunities
  • Modern and safe vehicles
  • Personal work environment

If you have any further questions, please refer to our FAQ for administrative staff.

Your contact persons:
Ms. Raphaëla Muller
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