IT Service Specialist - Horton, United States - Titan Ventures
Description
At m3connect, we have a mission:
Since 2001, we have become one of the largest wireless internet service providers in Europe and as a technology leader, we have offices in Aachen, Karlsruhe, Munich, Dubai, and Sibenik.
We provide wireless internet access with flexible network design and also offer integration of various services, including digital signage, guest infotainment systems, VoIP, VoD, and location-based services for clients in the hospitality, fairs and conventions, finance, retail, healthcare, and transportation industries.
Our goal is not only to keep up with the future of technology, but to shape it.Forward-thinking technology is our passion, and to always stay one step ahead, we need a team of forward-thinkers. Do you want responsibility and thrive on challenges?
Then don't hesitate - become part of our journey.
We are currently looking for a specialist in IT services (all genders)*, such as a computer scientist, IT system administrator, IT support employee, network administrator, IT service manager, or similar.
Your mission:
First point of contact:
Be the central interface for our customers, analyze acute incidents, and develop qualified solutions that impress.
Problem solver:
Identify structural challenges and optimize processes sustainably to minimize incident volume.
Custodian of our IT landscape:
Take on proactive monitoring of our services to ensure
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