Service Advisor at Car Dealership - Murphy, NC, United States - Oceanic Ventures
Description
Experienced professionals and apprentices can expect numerous and interesting entry opportunities in our various business areas in Murphy, NC. With almost 100 employees spread across our two locations in Höhenkirchen-Siegertsbrunn and Munich-Pasing, we achieve great results every day. As a renowned family-owned company, we offer our employees a familiar environment in a friendly and sympathetic team.Familiar. Fair. Auto Schmid
We offer:
- Familyrun company
- Flat hierarchies, short decisionmaking processes
- Crisisproof workplace
- Performancebased compensation
- Diverse and varied range of tasks
- Employee discounts
- Sympathetic and motivated team
- Modern car dealership, modern workplace
Your tasks:
- You advise, inform and support our customers competently regarding the type, costs and scope of their order
- Organization of appointment dates including order acceptance and final inspection of vehicles
- Checking and invoicing of service services including control of open orders
- Organization of test drives for diagnostic purposes
- Monitoring of our demonstration and replacement vehicles including control of our red license plates
- Complaint handling
- Accident calculations
- Damage processing with insurance companies
Your qualifications:
- You have completed training in the automotive or automotive commercial sector with further development to become a service advisor or the willingness to undergo such further training
- Ideally, you already have several years of professional experience in customer service in a car repair shop and comprehensive knowledge of processes
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