Associate Director of Student Accounts - Chicago, United States - St. Xavier University

St. Xavier University

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary:

The Associate Director of Student Accounts is responsible for the oversight of student account activities, including billing, refunding and cashiering, while ensuring compliance with applicable policies, procedures, and regulations.

Maintains calendar and website content. Assists with reporting requirements to external agencies. Supports the Director in the overall operational functions of the Student Accounts office.

Essential Duties & Responsibilities:

Supervise Student Accounts staff
Assist in the development and communication to students
Analysis of past due accounts and payment plan accounts
Management of Perkins loan repayment with UAS and Perkins assignments
Calculate refunds owed to students in accordance with the U.S. Department of Education's regulations and the

University; submits voucher for refunds for timely payment.

Student and parent assistance with difficult accounts that require special circumstances
Prepare Monthly AR aging report.
Maintain accurate and thorough file documentation; maintain accuracy of database and account restriction

codes

Represent the Student Accounts office by serving on work groups and committees
Present Student Accounts policies at annual student orientations
Serve as the content manager for the office website and academic catalogs.
Process student tuition deposits
Model, support and facilitate quality customer service.
Assist in yearly 1098T reporting
Back up billing, posting financial aid, running daily reports
Assist with the annual audit
Stay up to date with US Dept of Education regulations and collections laws
Other duties as assigned

8:30 am - 4:30 pm Monday - Friday, Some weekends and evenings will be required

Qualifications:

Bachelor's degree required, in a field related to Accounting or Business Administration preferred.
23 years of relevant experience in higher education or billing/collections
Good computer skills and an advanced knowledge of Microsoft Office products, especially MS Excel is

preferred. Experience with Ellucian Colleague is a plus

Must be a detailoriented individual, with a high level of personal integrity and professionalism.
Excellent communication skills as the position requires to interact effectively with faculty, staff, students and

parents.

The ability to handle confidential matters. Confidentiality is a requirement.

Additional Expectations:

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law.

Hiring decisions will be based on the bona fide occupational qualifications of each applicant.