Account Manager - Orlando, United States - Quantem Aviation Services, LLC

Quantem Aviation Services, LLC

Verified Company

Orlando, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Account Manager

TYPE:
Full Time |

SHIFT HOURS:
Schedule vary based on flight activities

Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.

Our employees receive the following, based on position and eligibility requirements:

Insurance
health, dental and life
401(k) retirement plan with company match
Employee Assistance Program
Employee discounts
Competitive wages
Flexible schedule
Advancement opportunities
On the job training

- $300 referral bonuses - unlimited

DailyPay

Position Overview:

Account Managers work directly with our customers to ensure the highest level of satisfaction with our operations that we perform services for.

It is important that they maintain and develop a strong relationship and connection with our customers to work directly with them and address any possible needs with the account.

They must ensure that our contracts with our customers are properly carried out by our operational team.

Essential Duties and Responsibilities (Including but not limited to):

Properly ensuring that our assets (defined as our customers, aircraft, our staff, ground support equipment and facilities) are maintained to the highest standard;
Develop and cultivate strong relations and retention with assigned customer and be an active member of the airport community;
Ensure the account with assigned customer operates according to contract, service level agreement and coordinate interactions at all levels internally and externally;
Provide handson supervision of the staff and delegate workload. Including but not limited to hiring and retaining employees, scheduling, training and time submission of payroll;
Assist the General Manager and/or Operations Manager with station audits, provide information needed for reports, and handle all airline and FAA questions/concerns as required;

Required Skills and Experience:

Must be at least 18 years old;

Work Environment:

Indoor office environment with the potential of remaining seated for extended periods of time;
Continuous use of a computer, keyboard, and mouse.

Physical Demands:

Must be able to carry, push, pull, climb 15 feet in height, lift up to and in excess of 50 pounds;
Specific Vision Abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.