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Commercial Employee - Mountain View Acres, CA, United States - Neptune Enterprises
Description
Customer Service Representative (m/f/d) for Mountain View Acres, CA
In a world of WhatsApp, emails, messengers, and phone calls, we engage in dialogue with our customers through all of these channels. Therefore, we are looking for a support for our customer dialogue center in Mountain View Acres, CA.
What we can offer you:
- We have a culture of informal address. We break down hierarchies and unleash synergies.
- The dress code is casual and wellgroomed. Say goodbye to suits and ties.
- A modern work environment
- 30 days of vacation
- 2 additional days off (December 24th and 31st)
- Bike leasing, PC leasing, meal vouchers, and more
- Company health management
- Excellent training
- A culture of appreciation
- Team events, summer party as part of a company outing, and Christmas party
You will have diverse tasks, such as:
- Processing service requests
- Identifying sales opportunities for crossselling
- Creating customized offers and arranging consultation appointments
- Finding solutions independently and presenting them to each customer in a friendly and competent manner
- First level support in online banking
- Receiving and processing customer complaints
- Using chat and WhatsApp functions in customer dialogue
What you bring:
- Completed commercial training
- Salesoriented thinking
- Flexibility
- Openness to digital transformation
- High level of service orientation
