Team leader - Arthur, United States - Apex Dynamics

Apex Dynamics

Verified Company

Arthur, United States

19 hours ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

For our location Avedo Mannheim, we are looking for you as a team leader (m/f/d) in full-time employment and secure your subsidized Germany ticket.

Your benefits ✓ challenging and varied field of activity in a modern and dynamic company ✓ largely independent work and the opportunity to contribute your own ideas and develop new concepts ✓ flat hierarchies, short decision-making paths and versatile design options ✓ payment of capital-forming benefits ✓ subsidized Germany ticket and extensive employee discounts (e.g. at online shops, travel, Venice Beach gym) ✓ an open-minded, friendly team and a pleasant working atmosphere
Your tasks ✓ goal-oriented management of customer advisor teams in inbound projects ✓ disciplinary and professional leadership of a team of around people ✓ continuous support and development of customer advisors through coaching ✓ creating conversation guidelines, conducting employee discussions and giving feedback ✓ reporting and regular reporting to superiors on KPIs ✓ quality assurance as well as professional and communicative development of employees ✓ ensuring quality goals and predetermined success rates ✓ optimizing work processes in cooperation with project management
Your profile ✓ several years of professional experience in the dialogue marketing industry ✓ professional experience in the described area of responsibility and ideally first leadership experience ✓ technically savvy, especially in dealing with MS Office, especially PowerPoint and Excel ✓ ability to inspire and guide people - social competence and assertiveness ✓ performance and sales-oriented as well as structured way of working and a strong sense of quality ✓ empathy, teamwork and a confident appearance (internally and externally) ✓