Volunteer Facilitator I - Chicago, United States - Heartland Human Care Services

Heartland Human Care Services

Verified Company

Chicago, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Title:
Volunteer Facilitator I

Location:4822 N Broadway, Floor 3, Chicago, IL 60640

Schedule:
Hybrid, Monday to Friday (8:30am-5:00pm)

Summary:

This position is responsible for the development and coordination of the volunteer recruitment, management, and training program for Refugee and Immigrant Community Services volunteers.

The purpose of this position is to support RICS programming through the use of volunteers and may include providing direct instruction to program participants.

Individual accountabilities and work volume will be established through the development of annual Success Objectives within the framework outlined below.

Why Join Us:

Make a Difference: Be a part of an organization that is deeply committed to creating positive change in the lives of individuals and communities.
Professional Growth: Take on a leadership role where you can develop and implement asset management systems, supervise a dedicated team, and contribute to ongoing education initiatives.
Comprehensive Benefits: Enjoy a range of benefits, including medical, dental, vision insurance, 401(k) match, paid maternity and paternity leave, commuter benefits, student loan assistance, and more.

Our Benefits:

Medical insurance.
Dental insurance.
Vision insurance.
401(k) match.
Paid maternity leave.
Paid paternity leave.
Commuter benefits.
Student loan assistance.
Tuition assistance.
Disability insurance

Duties & Responsibilities

Provide direct instruction as needed.
Work with RICS staff to build out and maintain infrastructure for volunteer management
Develop new volunteer initiatives as needed to complement RICS programming
Develops and coordinates the recruitment program for volunteers at Refugee and Immigrant Community Services
Oversee volunteer and intern recruitment campaigns, including generating and distributing recruitment materials with the direction of program staff
Foster relationships between staff, volunteers, and clients
Field all communication from those interested in volunteering and guide them through onboarding processes including training, background checks, required paperwork, and introduction to related program staff
Coordinates background checks and other necessary paperwork for new volunteers
Comply with RICS policies and procedures including but not limited to privacy and confidentiality considerations and appropriate professional boundaries in keeping with participant/volunteer services policies and procedures
Meet with program coordinators to plan and lead relevant volunteer trainings
Assists departmental staff with the recognition of volunteers and inkind donors
Maintain and update volunteer files and database
Ensure volunteer hours are recorded across RICS programming and report volunteer hours to DECM
Participates in Agency and departmental committees as assigned
Participates in program and operational planning and development
Other duties may be assigned

Education and Experience:

Bachelor's Degree from an accredited institution of higher learning in social work, education, psychology, or related field required.
Minimum one (1) year of related experience is required.

Knowledge/Skills/Abilities (K/S/A):

Previous experience working with volunteers is preferred
Excellent written and verbal communication skills.
Excellent interpersonal skills, and demonstrated ability to communicate effectively with individuals and groups, including but not limited to public speaking and presentation skills. Ability to multitask and maintain organization. Excellent attention to detail. Demonstrated experience interacting with diverse individuals and communities.
Access to reliable transportation required. This position involves inperson meetings with community partners in Chicago and the suburbs.
Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
A high degree of collaboration and emotional intelligence, selfmotivation, and analytical ability.
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to work independently and remain selfmotivated with mínimal direct supervision.
Strategic thought partnership and consultancy skills.

Work Arrangement:

This role is eligible for a "hybrid" or "remote" work arrangement. If hybrid, it is expected this person would be able to mee