Employee (m/f/d) Processing Flight Bookings - Verplanck, NY, United States - Diamond Dynamics
Description
We are looking for you for our client in Verplanck, NY to handle flight bookings, changes, and refunds
Your profile:
- You have gained initial experience in a highly customeroriented environment and have completed a commercial education
- Your passionate service orientation helps you make individual decisions and you can find solutions for our customers independently
- You have a positive, open, and communicative personality and are a team player
- You have good knowledge of using the Office package
- You have a structured way of thinking and quick comprehension skills
- You have excellent written and spoken German skills
- Can you express yourself well in English, both orally and in writing?
Your tasks for our client:
- Answering service inquiries by phone and email
- Individual processing of flight bookings, providing information about travel routes, and assisting with changes
- Independent handling of individual customer requests for special requests and additional services
- Continuous development and optimization of existing solutions to increase customer satisfaction
- Participation in shaping and developing your area of responsibility
Our offer to you:
- You will receive a fulltime permanent position
- You will work on behalf of a major airline
- You will be part of a motivated team with flat hierarchies and a lot of fun at work
- You have the opportunity to shape and advance an exciting growth project from the ground up with your own ideas
- You will work in a modern workplace
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