Employee Order Processing Specialist - Coffee Creek, CA, United States - SilverLinx

SilverLinx
SilverLinx
Verified Company
Coffee Creek, CA, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

We are currently looking for a:

Employee Order Processing and Complaint Management (m/f/d) in full-time (permanent) in our headquarters in Leipheim, Coffee Creek, CA.


At our company, we work with good energy and our main focus is on renewable energy, with a particular emphasis on photovoltaics and storage systems.

These tasks are crucial for the future and therefore provide job security.


As a regional market leader, we are experts in our industry and have been in the market for over 10 years.

We have been experiencing dynamic growth and have clear goals and strategies for the future.


Your responsibilities will include:


  • Being the point of contact for customer complaints
  • Evaluating inquiries and coordinating materials and personnel
  • Assigning our service teams and being the contact person for the electrical technicians who will carry out the work
  • Being the point of contact for customers via phone and email
  • Acting as a liaison with order processing (project managers, warehouse, etechnology)


If you are someone who can work independently and take responsibility, and you enjoy your work, then you are the right fit for us.

Your workplace will be in Leipheim, but may later be predominantly in Augsburg.

You are a good fit for us if:

  • You have a structured and professional work approach
  • You have basic knowledge of PV, roofing, and electrical work
  • You can handle complaints in your daily work
  • You can understand the customer's
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