Information Technology Specialist - Washington, United States - US Administrative Office of the U.S. Courts

US Administrative Office of the U.S. Courts
US Administrative Office of the U.S. Courts
Verified Company
Washington, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Duties:

The duties of the position include, but are not limited to:

  • Serving as the site collection administrator for all Court Services Office SPO sites and MS Teams; and providing Tier 1 and Tier 2 support to users to resolve higher level problems.
  • Working with multiple stakeholders in the Court Services Office to transition officewide document management from various existing solutions to the Office 365 platform.
  • Collecting and providing insightful analysis of business needs and user requirements to conceptualize a system configured from outofthe box solutions using SPO and Microsoft Teams.
  • Configuring and fully testing outofthebox SPO and O365 solutions based on stakeholder's requirements and needs.
  • Troubleshooting existing workflows configured using SharePoint Designer (SPD) or Power Automate; and transitioning all existing SPD workflows into Power Automate or other appropriate solution.
  • Developing standard operating procedures, process flows, user guides, and other training material for office solutions; and providing individual and group training for multiple learning levels.
  • Supporting the enhancement and maintenance of existing SPO sites including, ensuring consistent look and feel; monitoring user feedback and identifying followup activities/resolution; and developing improvements/additions to increase usability and site adoption.
  • Identifying new and creative ways to educate the office on updates to the O365 environment, including how functionality can support the business needs of the office.
  • Contributing, communicating, and maintaining office wide SPO governance, policies, processes; and recommending best practices and industry standards.
  • Working with other web content tools to edit website content, monitor website statistics; and conducting quality assurance reviews to ensure all content across site is accurate.

Requirements:


Conditions of Employment:


CONDITIONS OF EMPLOYMENT

  • Selection for this position is contingent upon completion of OF306, Declaration of Federal Employment during the preemployment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If noncitizens are considered for hire into a temporary or any other position with noncompetitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), noncitizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of noncitizens can be found at USAJOBS Help Center | Employment of noncitizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I9, Employment Eligibility Verification.
  • All new AO employees will be required to complete an FBI fingerprintbased national criminal database and records check and pass a public trust suitability check.
  • All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a firsttime appointment to the Federal government, transferring from another Federal agency, or serving as a firsttime supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications:


  • Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.
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Specialized Experience: Applicants must have at least
one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position.


Specialized experience must demonstrate experience in
ALL areas defined below:


  • Providing SharePoint administration including, design, implementation, and support;
  • Troubleshooting existing workflows configured using SharePoint Designer (SPD) or Power Automate; and
  • Configuring and testing outofthebox solutions in SharePoint Online (SPO) and Office 365 solutions.

Education:

This position does not require education to qualify.


Additional information:

The AO is an Equal Opportunity Employer.

  • Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

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