Business Analyst - Phoenix, United States - State of Arizona

State of Arizona

Verified Company

Phoenix, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. _
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

BUSINESS ANALYST

Job Location:
DIVISION OF BENEFITS AND MEDICAL ELIGIBILITY (DBME)
Family Assistance Administration (FAA) Systems
8620 North 22nd Avenue, Phoenix Arizona 85021

Posting Details:

Salary:
$ $48.2769/Hourly ($52, $100,415.95 Annually)

Grade: 24

Closing Date:
May 3, 2024

Job Summary:

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Conduct research and analysis of business processes utilizing methodologies and techniques for system analysis and design, policy, and other resources, organizational, operational procedure, and system requirements. Conduct feasibility reviews, impact, and gap analysis of workflow, data flow, and other diagrams.
Gather business requirements for an Impact Filter, Business Requirements Document (BRD), System Change Request, Project Charter, etc.
Schedule, facilitate and lead sessions to interview shareholders to gather and document business and functional requirements, develop process flows for complex processes, create use cases, work with developers to ensure an understanding of the business and functional requirements.
Complete testing activities (develop comprehensive test cases, scenarios/scripts, use cases, regression testing, etc.) execute tests, report and document test outcomes for traceability, submit, monitor, and track defects; and retest when appropriate.
Coordinate and track post migration certification including afterhours, validate implementation of deliverables, and document and facilitate implementation of best practices or lessons learned.
Participate on Pilots and Projects by developing, modifying, and updating project work plan, create Project Change Requests, set goals and objectives, schedule meetings with project teams or stakeholders, manage workload, prioritize tasks, and assign and monitor project activities to meet commitments and finalize project timely and accurately using project management methods, tools, and processes.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Research and analysis methodologies.
Familiar with Business Analysis Body of Knowledge (BABOK).
Requirement gathering, and management of confidential data.

Skills in:

Development and execution of testing activities and documentation.
Understanding of program policies, procedures, and processes.
Problem and resolution skills and listens without interruption and provides feedback.
Excellent customer service, organization, and time management skills with attention to detail.

Ability to:

Work at least 40 hours per week and maintain satisfactory attendance and punctuality standards.
Work independently or collaboratively under pressure.
Read, interpret, and comprehend oral and written documentation and write effective documents.

Selective Preference(s):

Bachelor's Degree OR 5 years of experience in business analysis (or equivalent experience).
Knowledge of programs administered by DBME, systems utilized (SNAP, TANF, MA) or other systems supporting DES programs.
Familiarity with Agile framework.

Pre-Employment Requirements:

Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agency's ability to reasonably accommodate any restrictions.

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hou