Commercial Clerk Freight Handling - Grayslake, IL, United States - SilverLinx
Description
We are currently seeking a full-time or part-time (depending on availability) employee (m/f/d) for our client, a major airline, in Grayslake, IL.
The role involves handling inquiries related to freight handling.Responsibilities:
- Responding to customer inquiries via phone and email on behalf of the airline
- Ensuring data accuracy and making contractual adjustments, as well as preparing and archiving work materials
- Booking shipments
- Creating customs and freight documents
- Requesting any missing documents
Requirements:
- Fluent in German and English, both written and spoken
- Strong communication skills and ability to work independently and accurately
- Good spatial awareness, willingness to learn, and ability to handle pressure
- Sales, service, quality, and customeroriented mindset
- Flexibility with working hours
- Previous experience in customer service is preferred
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