Apartment Property Manager- Tarzana, Ca - CANNON MANAGEMENT
Description
Responsible for ensuring the efficient operation of the Community under the direction of the Regional Supervisor.ESSENTIAL DUTIES AND RESPONSIBILTIES:
- Oversees the day to day operations of the Community
- Leases available apartments, ensuring Community is occupied and rented to its fullest capacity
- Records telephone and in person visits by prospects, noting the source of traffic
- Follows up on telephone calls, internet leads and guest cards
- Converts phone/internet traffic into Community visits and community visits into leases
- Prepares and thoroughly understands all forms; such as Lease Agreements, Applications, etc
- Consistently fulfills assigned work schedule; attendance
- Responsible for maintaining a neat and orderly work area/office
- Responsible for inspections of grounds, buildings, and units on a regular basis
- Responsible for a monthly maintenance walk with Landscaper
- Maintains orderly resident and Community files
- Responsible for obtaining a supervisors approval when a decision is not included in your regular duties and responsibilities
- Maintains open communication with all employees
- Inspects all rent ready's prior to move in
- Plays an active roll in the renewal process and resident retention
- Ensures all service requests are recorded, handled and completed in a timely manner
- Ensures proper follow up calls are placed for all service requests
- Assists in the preparation of annual operating budget
- Monitors purchasing in accordance with budgetary guidelines
- Responsible for requesting purchase orders and submit invoices in a timely manner
- Ensures all rent and other charges are collected, posted and deposited in a timely manner
- Ensures all vendors are compliant with Cannon Managements' Vendor Requirements
- Clearly demonstrates/communicates the features/benefits of the community and its surrounding area
- Ensures all model(s) or target units are ready to show
- Ensures a Market Survey is completed weekly
- Maintains awareness of market conditions, competition, and sister communities
- Recommends rental rates and concessions
- Recommends and implements marketing strategy
- Advises residents of referral program (if applicable)
- Conducts monthly advertising review
- Assists in the employee selection process
- Reviews and approve time sheets and mileage (where applicable)
- Responsible for monitoring the maintenance of MSDS sheets
- Responsible for appropriately delegating job functions to staff when necessary
- Monitors curb appeal of the exterior of your Community and buildings
- Responsible for reporting unusual or extraordinary circumstances regarding the Community or residents; incident reports
- Assists with training Assistant Managers, Leasing Specialists, Maintenance Supervisors, Service Technicians, Porter and Housekeeper
- Assisting in the disciplinary or promotional recommendations required for all Assistant Managers, Leasing Specialists, Maintenance Supervisors, Service Technicians, Porter and Housekeeper personnel
- Initiates or suggests plans to motivate workers to achieve work goals
- Responsible for maintaining the required Community uniform and ensuring a professional appearance and attitude for all Assistant Managers, Leasing Specialists, Maintenance Supervisors, Service Technicians, Porter and Housekeeper personnel at all times
- Identifies, corrects and reports hazardous Community conditions
- Responsible for ensuring OSHA (Occupational Safety & Health Act) standards and Company safety policies are complied with at all times.
- Responsible for thorough knowledge of the Cannon Management Company policies outlined in the Company Handbook and community policies
- Enforces and adheres to Company policies, rules and regulations
- Interprets Company policies to workers and enforces safety regulations
- Enforces and adheres to all Fair Housing Laws
- Communicates daily with Regional Supervisor
- Discusses employee performances with Regional Supervisor if problems arise
- Reports any employee injury to Regional Supervisor immediately
- Responsible for a courteous, efficient response at all times
- Fosters a positive, active and collaborative relationship with residents, communities and associated agencies
- Preserves and respects resident and applicant confidentiality
- Be honest and truthful in all communications with the Regional Supervisor/Regional Director
SUPERVISORY RESPONSIBILITIES:
Under direction of the Regional Supervisor, supervises all on-site staff, which may include Assistant Manager(s), Leasing Specialist(s), Porter(s), Housekeeper(s), Maintenance Technician(s) and Maintenance Supervisor(s).
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