Desktop Support Technician - Arlington, United States - Datawiz Corporation
Description
Location:
On site in Arlington, Virginia.
Position Information:
GTSC has a current opening for a Desktop Support Technician to support the FDIC, the Federal Deposit Insurance Corporation. This is a Tier 2 & 3 role on a full-time, long term contract.
Primary Responsibilities:
- Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Perform onsite updates, Configuration changes, or Software installations.
- Perform bulk MACDs.
- Provide technical Support and setup during special events such as conferences.
- Provide onsite technical assistance to End Users.
Required:
- Bachelor's degree or an equivalent amount of related experience.
- At least three (3) years of experience in service delivery, Network hardware, and software Configuration troubleshooting.
- Experience with various desktop systems, operating systems, and diverse technical environments.
- Excellent customer service orientation and verbal communication skills.
- Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync.
- All applicants must be
United States Citizens
Benefits Information:
- Medical
- Dental
- Vision
- Flexible Spending Account
- Health Savings Account
- Life and AD&D
- Short-Term Disability
- Long-Term Disability
- 401(k)
- Tuition Assistance
- Paid Time Off
Pay:
$58, $63,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Networking hardware: 3 years (required)
- ServiceNow: 1 year (required)
Ability to Commute:
- Arlington, VA required)
Work Location:
In person
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