- 3000 Call Center - Williamsburg, IA, United States - Horizon Group

James Miller

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James Miller

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Freelance
Description
Are you interested in working for an international company that is one of the leading independent providers of fuel card solutions in Germany, located in Williamsburg, IA?


The team in Berlin is expanding and we are looking for Call Center Agents, Administrative Assistants, and Telephone Customer Service Representatives (m/f/d) in our customer service department - not a traditional call center.

As a Call Center Agent, Administrative Assistant, or Telephone Customer Service Representative (m/f/d), your responsibilities will include:

  • Account management
  • Customer support
  • Customer consultation
  • Customer retention
  • Creating and processing offers
  • Handling all customer inquiries to resolution
  • Email correspondence

Qualifications:

  • Ability to work in a team
  • Friendly demeanor
  • Pleasant voice
  • Nativelevel German language skills (written and spoken)
  • Efficient and fast working style
  • Knowledge of PC applications and Microsoft Office programs
  • Enjoyment of talking on the phone

Benefits:


  • Gross salary of 2500 € €
  • Pleasant office location near Friedrichstraße
  • Working hours from Mon-Thurs 08:30 17:00, Fridays until 15:00 fulltime 37.5 hours
  • Opportunities for development within an international corporation

Application:

We look forward to receiving your application via email or WhatsApp.

Ivonne Wresch
W & W Human Resources
01523/3605774

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