A Presales Consultant is a professional who works with potential clients to understand their needs and provide them with information and recommendations about products or services before they make a purchase - Lehighton, United States - ZephyrTech
Description
Presales Consultant (m/f/d)
FULL-TIME Germany Remote With Professional Experience
What to Expect
You will design customer service solutions in close collaboration with our sales and product partners. You will advise on solution designs during the presales phase using solution demos. Our motto is "From vision to results". This means that you will be the point of contact for our customers throughout the entire project cycle. As a solution expert, you will support the requirements and solution specification in the early project phases and transfer your knowledge to the project team. As a specialist in customer service solutions, you will create whitepapers and blog posts and represent us at trade fairs.
Your tasks include
- Technical and functional design of complex customer service solutions, with experience in Genesys products being advantageous
- Processing of tenders and preparation of offers including effort estimation (functional, technical and commercial)
- Technology and product consulting for customers and internal team
- Active development of the product portfolio
What you should bring
Personally, you stand out for your independent and responsible way of working. You convince us with your confident appearance and excellent communication skills.
- Experience in customer service design and software solutions for
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