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Customer Service Representative - Kent, WA, United States - Blue Horizon Enterprises
Description
Our client is a leading multinational company that continuously improves people's lives through science and technology.Their wide range of products includes high-quality solutions for healthcare, innovative consumer products, advanced electronics, reliable transportation and traffic solutions, and energy-efficient products.
The company values innovation and invests heavily in new technologies and product development - our client stands for quality and sustainability.
WE OFFER YOU
- Attractive and aboveaverage compensation according to the DGB collective agreement
- Vacation and Christmas bonus
- Up to 30 days of vacation per year; vacation granted even during the probationary period
- Firstclass contacts with renowned companies with longterm perspectives
- Comprehensive advice and targeted support
- Diverse training opportunities, both professionally and personally
- Attractive referral bonuses for recommending new colleagues (m/f/d)
YOUR TASKS
- Responsibility for the holistic order processing including tracking and control of delivery dates and clarification of open deliveries
- Telephone and written support for customers in the healthcare industry and ensuring comprehensive customer information about the product portfolio, service offerings, and advertising activities
- Handling of complaint management
- Close cooperation with departments and administrative support for sales
YOUR PROFILE
- Completed commercial training, for example as an office clerk or similar
- First professional experience in the described area of responsibility
- Good MS Office skills
- Very good German and ideally English skills (spoken and written)
- Independent, proactive, and conscientious way of working as well as a strong customer service orientation
