Manager of Operations - Boston, United States - University of Massachusetts Boston

University of Massachusetts Boston

Verified Company

Boston, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job no: 523672

Position Type:
Staff Part Time

Campus:
UMass Boston

Department:
VDC Business Development

Pay Grade: 32

Date opened: 10 Jun 2024 Eastern Daylight Time

Applications close: 01 Jul 2024 Eastern Daylight Time

General Summary:

The Venture Development Center (VDC) is a professional, dynamic, efficient, and sustainable strategic business development center. By attracting and leveraging resources and expertise, the VDC builds innovative entrepreneurial collaborations between UMass Boston and industry sectors and assists faculty, staff and students, no matter what university they attended, to transfer promising technologies into new commercial enterprises.

The Manager of Operations & Outreach will become an integral member of the VDC team and manage the busy, complex day-to-day operations of an entrepreneurial incubator.

This encompasses all operational, events and outreach activities related to executing the VDC's various programs in compliance with University's policies and procedures and internal guidelines.

Examples of Duties:

Manage the day-to-day operations of the VDC:

Establish protocols to maintain a secure, professional, welcoming, and organized work environment within the VDC.
Oversee the operations of the VDC; work with students to help maintain neat and optimal working environment of all physical spaces of the VDC, including the common areas, conference rooms, offices, labs, kitchen and VDC storage areas; organize and stock kitchenette; and ensure kitchen and office supplies are stocked in a timely manner.
Coordinate with university departments to initiate and follow through on the daytoday operations requests as needed; ensure availability of services, and coordination and integration of activities such as IT, EHS, Receiving, and Facilities.
Manage all VDC security systems including VDC partners, students and staff electronic key and office key requests.
Manage onboarding new partners and vacating and preparing working space for new partners to join.
Manage equipment planning, purchasing, reallocation and vendor maintenance.
Analyze current office and business processes and policies, identify areas of improvement, and implement creative solutions to support and enhance the effective and efficient operations of the VDC, and take part in financial planning and decisionmaking.

Manage VDC Outreach, on campus and to a range of external stakeholders, virtually and in person:

Manage on-campus efforts including mailers, tabling and other forms of outreach to engage faculty students, academic colleges and departments, university administration in VDC initiatives.
Manage outreach to and from the VDC to companies, state and federal agencies, partner universities and incubators, foundations and multiple forms of venture funding and support organizations.
Attend conferences and networking events on behalf of the VDC, locally and nationally, if and as required, to support VDC programs and future growth

Financial and Personnel Operations of the VDC:

Manage the VDC budget and perform all associated tasks with the budgeting process, in coordination with the Executive Director.
Manage all procurement and travel for the VDC through the University systems (OneCard, BuyWays and Concur) and any budget reconciliations required.
Prepare monthly invoices and deposits; ensure payments are deposited in a timely manner.
Manage personnel files and serve as a timekeeper for the VDC on a weekly basis.

Manage VDC staff and clients' experience at the Center:

Maintain VDC shared space calendars and logistics, coordination and scheduling of appointments, meetings, seminars, luncheon/dinners, and special events.
Create and disseminate VDC announcements and newsletters and marketing materials, physically or online, including the website and social media handles. Oversee the sorting and distribution of incoming mail and deliveries.
Assist clients with AV requests.
Maintain the VDC's filing, tracking, data entry and scheduling systems.
Manage all event planning, including organizing logistics and catering for various events for the VDC community stakeholders such as UMass Boston faculty, students, alumni, company members. This includes workshops, boot camps, Pitch contests and other events supporting VDC initiatives. The position is occasionally required to work outside of normal work hours to accommodate unique events.
Provide general programmatic support and perform other duties as assigned

Qualifications:

Bachelor's degree in Business Administration, Communications, or a closely related field relevant to business operations/growth and a minimum of three to five (3-5) years of professional experience in operations, office management/ administration, and/or communications, preferably in an institute of higher education or research environment, are required.

Preferred Qualifications: