Commercial Printing Customer Service Account - Garden Grove, United States - Printing Industries Association Inc.
Description
Customer Service/ Account Representative
Commercial Printing Facility in Orange County, CA is looking for an experienced customer service/account representative.
We are looking for an individual who is dynamic, able to work independently and think out of the box with a can-do attitude.
Experience is a must in the printing industry. We are a fast- paced facility and require a go-getter who can bring experience and knowledge to the table.
The position requires and individual who can multi-task not be afraid to approach things head on and be accountable from start to finish on any project they work on.
Responsibilities include:
- Strong written and verbal skills a must
- Pleasant, professional, and inviting demeanor, answering of phones and directing calls as well as taking down any necessary information on incoming requests including quote specifications correctly
- Knowledge of Paper, press sizes, general printing processes including Offset, Digital and Large Format
- Team player works well with others but also able to work independently.
- Print Smith experience a plus or relevant printing software knowledge
- Flexible in schedule this is a fulltime 8 hour position that may require longer hours and weekends as needed to get the job done. We require punctuality
- Communication between each department Coworkers and client very important
- Time management, scheduling and attention to every detail required
- Excel and Microsoft office knowledge
- Not afraid to upsell or call on prior quotes given to clients
Pay:
$65, $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Experience:
Commercial Printing: 3 years (required)
Work Location:
In person
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