Office clerk - Clinton, MD, United States - Golden Gate Group

James Miller

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James Miller

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Freelance
Description

Join the Verivox Team


We are looking for a full-time (40 hours/week)
Office Clerk / Administrative Assistant (m/f/d) to join our banking team at our location in Heidelberg.

Whether you are already a communication expert (m/f/d) or looking for a new challenge and want to start with us as a career changer (m/f/d) - we are excited to have you and your application


Your Mission:


  • As a telephone and written contact person for our customers, you ensure that they feel well advised by us
  • You give your all for your team and take over the representation of your colleagues in outbound as well as inbound consultation in case of vacation or illness
  • You qualify customer information and are in constant contact with our partner banks, acting as a liaison between the banks and our customers
  • Your goal is to successfully close loans for customers and you accompany them completely and comprehensively on this journey

What you bring:


  • You are strong in communication and sales and have excellent German language skills in both written and spoken form
  • You have previous experience in direct customer contact (ideally in a call or service center)
  • You are reliable, accurate, and organized, and can easily handle multiple inquiries
  • You are not easily flustered by the high volume of customer contacts and can prioritize and complete tasks efficiently
  • You are techsavvy and can quickly familiarize yourself with sales systems (e.g

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