Information Specialist - Houston, United States - Houston-Galveston Area Council

Houston-Galveston Area Council

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Schedule:
Monday-Friday (In office only) Houston, TX

Establish rapport with the inquirer and use active listening skills and empathy to discern the presenting problem.
Make an accurate assessment of the inquirer's problems and needs asking relevant questions to obtain the information necessary for an accurate referral.
Conduct initial screenings and intakes for agency programs to ensure services are provided in accordance with requirements and standards of operations;
Connect clients to appropriate staff contacts for assistance;
Provide information, assistance, and referral about appropriate community resources in accordance with established guidelines and standards;
Complete data entry and reporting by established deadlines;
Support program's mission and vision and reflect its values in daytoday work;
Perform all other duties as assigned.

H-GAC is an equal opportunity/AA employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.