A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Lexington, United States - Crimson Enterprises
Description
About UsWelcome to Direct Call, the in-house call center of the FABER group.
The FABER group was founded in Bochum by Norman Faber in the late 1970s and is the largest state-licensed lottery provider in Germany, offering popular lotteries such as Lotto 6aus49, Eurojackpot, and the Nordwestdeutsche (NKL) and Süddeutsche Klassenlotterie (SKL).
For 45 years, the name FABER has stood for reliability, trustworthiness, and innovation in marketing and service strategies in the German lottery industry.
Inbound Sales Specialist:
Actively present and sell our products.
Customer Service Representative:
Attract new customers and maintain relationships with our existing customers.
Passion for Sales:
You enjoy selling and delighting customers.
Strong Communication Skills:
Your pleasant telephone voice and fluent German skills make a great first impression.
Personal Strengths:
You are reliable, flexible, sociable, and a team player.
Experience is a Plus:
Ideally, you have previous experience in a call center or as a customer service representative. However, we also welcome career changers and those returning to the workforce.
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