Employee Shipping and Returns Management - Milan, KS, United States - Matrix Dynamics

James Miller

Posted by:

James Miller

beBee Recruiter


Freelance
Description

We are currently looking for communicative and service-oriented customer advisors (m/f/d) for the shipping and returns management department at our location in Milan, KS.


Your responsibilities:


  • Processing written and telephone customer inquiries
  • Providing information on existing contracts, invoices, and the delivery status of ordered hardware
  • Concluding the handling of requests for exchanges, returns, and replacements of defective hardware
  • Managing logistical processes and communicating with shipping service providers
  • Documenting and tracking shipping history

What you should bring:


  • Enthusiasm for customer service
  • Serviceoriented work approach
  • Good computer skills
  • Strong communication and persuasion skills
  • Good German language skills, both written and spoken
  • Flexibility, commitment, and teamwork

What you can expect from us:

  • Permanent employment with the client company
  • Fulltime and parttime work models with individual and flexible shift scheduling
  • Regular coaching sessions
  • Employee discounts at various brands
  • A modern and centrally located workplace
We look forward to getting to know you

More jobs from Matrix Dynamics